Coverage

Our coverage extends within a maximum radius of 30 miles around the store location.

Unfortunately, at this time we do not ship to other locations outside of our coverage area when purchasing from our website. If you need to make a purchase that is not in our coverage area of ​​our website, please contact us via email so we can reach you. an agreement.

Minimum Purchase

The user acknowledges and agrees that the company establishes a minimum purchase requirement of 250 USD for placing orders on this ecommerce platform. By placing an order, the user commits to adhering to this requirement and making a purchase equal to or exceeding the specified minimum amount. The company reserves the right to modify this minimum amount at any time and without prior notice. If the user does not meet the minimum purchase amount, the order will not be processed, and the user will be informed of this restriction before completing the purchase.

Delivery times

Delivery times vary depending on location and type of shipment. For deliveries within our coverage area (30 miles around the store location), processing time is 1 to 2 business days, followed by an estimated delivery time of 3 to 5 business days.

Shipping Rates

Within the coverage area the shipping cost is $200.00 USD, only if the delivery address is more than 15 miles from the store location, otherwise, the shipping cost will not be charged.

Free Shipping Policy

We offer free shipping in our coverage area if the delivery address does not exceed 15 miles around the store location. Details on the terms of free shipping will be provided during the checkout process.

Shipping Methods

For shipments within our coverage area, we use our own courier services or third-party services, in the case of the latter, a tracking number will be provided for tracking.

Shipping Tracking

All shipments within our coverage area include tracking options. Once your order is processed, you will receive a tracking number by email that will allow you to follow the status of your shipment from our platform. If we do not send your order ourselves, you will be provided with an external tracking number.

Customer service

If you have any questions or need assistance related to shipping, please feel free to contact our customer service team. You can contact us at info@theboxboss.com or by using our online contact form.